Terms and conditions

Company Information

Company Registered in England under Number

Registered Address
Horizon Instruments Ltd, Ghyll Industrial Estate, Heathfield, East Sussex, TN21 8AW, United Kingdom

Contact Email

Telephone Number
01435 864239

August 2022

Use of Horizon's website

These terms and conditions relate to the use of this website.

Horizon is committed to protecting you and your information when you use our services. This page relates to our use of any information you provide to us through the Horizon website. In order to provide you with the full range of services, we may be required to collect information about you. This privacy policy explains:

  • What information Horizon may collect about you.
  • How Horizon will use the information we collect.
  • When Horizon may use your details to contact you.
  • Whether Horizon will disclose your details to anyone else.
  • Your choices regarding the personal information you have provided to us.

Whenever you provide such information, Horizon is legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 and GDPR legislation.

The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own policies, including cookies, and we urge you to review them. They will govern the use of personal information submitted or collected by cookies whilst visiting these websites. Horizon Limited does not accept any responsibility or liability for the privacy practices of such third party websites. Your use of such websites is at your own risk.

The information Horizon will collect

When you make contact with Horizon (e.g. service discussion, general enquiries or to offer feedback), we may ask for personal information. This might be your name, email or postal address, telephone or mobile number. Different web pages may ask for different personal information. By providing us with these details, you enable Horizon to contact you and potentially provide you or your company with services.

Horizon does not use generally use cookies and no personal information is collected during your use of this website. Horizon does not use tracking cookies. Please see our cookie page for more information.

How will Horizon use information collected about me?

Horizon will use personal information for a number of purposes, including the following:

  • For “service administration purposes”, which means that Horizon may contact you for reasons related to an enquiry.
  • To contact you about any feedback you have made to the website, including any content you provide.

When will Horizon contact me?

Horizon may contact you:

  • In relation to the functioning of any service for which you have indicated an interest or
  • Where you have opted to receive further correspondence
  • In relation to any contribution you have made, e.g. via the feedback link
  • To invite you to participate in voluntary surveys about Horizon
  • For marketing purposes where you have specifically agreed (see below).

Will I be contacted for marketing purposes?

Horizon will only contact you for marketing purposes or to promote new services, if you specifically agree to be contacted for these purposes.

Will Horizon share my personal information?

Horizon will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described below. Generally, we will only use your information within Horizon and The Alchemy Automation Group.

Offensive or inappropriate content

If you post or send offensive, inappropriate or objectionable content to Horizon, or otherwise engage in disruptive behaviour on Horizon website or other outlets, Horizon may use your personal information to stop such behaviour.

Where Horizon reasonably believes that you are or may be in breach of any of the laws of England or Wales (eg because content you have posted may be defamatory), Horizon may use your personal information to inform relevant third parties such as your employer, email/internet provider or law enforcement agencies about the content.

Can I find out what information Horizon has about me?

Under the Data Protection Act and GDPR legislation you have the right to request a copy of the personal information Horizon holds about you, and to have inaccuracies corrected. (You will be required to prove your identity with two pieces of approved identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Changes to Horizon’ privacy policy

This Privacy Policy may be updated from time to time. You may wish to check it each time you submit personal information to Horizon' website. The date of the most recent revisions will appear on this page.

If you have any questions in relation to this policy, please email info@horizoninstruments.co.uk