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Quality System

Mitsubishi Robot Specialist
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Horizon Instruments is accredited to ISO9001:2015 for bespoke consultancy, design, development, manufacture, supply, installation and support of automated special purpose machines, industrial control systems, software solutions and sub-assemblies.

During our annual audit, the auditor commented on Horizon Instruments as follows:

"During this audit, good disciplines have been observed. Within the design process, excellent documentation and cross referencing with client specifications were seen to be present."

Quality Policy

  • We will continue to communicate with our customers, listen to them, identify their needs, and be an enterprise with whom they wish to do business.
  • We will involve staff throughout our organisation to cultivate quality awareness, a safe and orderly environment, and to participate in our commercial success.
  • We will continue to communicate with our suppliers, professional and other interested parties to keep abreast of market developments and to develop a good supply chain.
  • We will review and improve our administrative and design processes to give continuing excellence in our products and services. Our quality system, which is based on ISO 9001:2015, supports this.
  • Our quality system ensures that effective controls are applied to our work processes consistently, supported by records and provision of audit trails and we have allocated sufficient resources to ensure that quality remains at the heart of our business.
  • Our investment in a formal quality system demonstrates to our customers our long term commitment to quality in products and service.

We are committed to constant improvement through the implementation of our Quality System to ensure that our customers receive the highest possible level of service.

NQA Certificate of RegistrationNQA Certificate of Registration

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NQA - Quality Assured Firm, UKAS - Quality Management - Certificate number: 73329